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“My views are only about the LaCygne branch, I’ve had only good experiences there, Patty is very helpful and if she’s not on the phone she always greets me with kind words and a nice smile.
They always have great rates and bend over backwards to give a helping hand
Customer Service is a thing of the past in a lot of places, The people at First Option Bank in LaCygne, Kansas have kept it alive and well and haven’t forgotten who’s there for who”
Banks
Banks
“I was having a problem with my account and had thought I had money stolen (I hadn't, it was a mistake on MY part) and just could not figure out what to do. It was late and close to closing and I called only to have someone named Jake answer. He was absolutely wonderful. Despite it being close to closing he went above and beyond to help me, called me back the next day ASAP with as much help as he could give me, and gave the number to the exact person I needed to speak to to fix the problem. Give the man a raise!”