31st St Laundry is a well-maintained and clean laundromat that provides a comfortable environment for customers. While the prices are on the higher side, the facility offers efficient machines that can handle large loads quickly. The owner's assertion that a large load is equivalent to 12 loads in a home machine may not always be accurate, but the machines do get clothes very clean and dry efficiently. The laundromat has an automatic door opener, which is a convenient feature. However, the lack of a bathroom has been an issue for some customers, as the bathroom was reportedly vandalized. The owner has indicated a willingness to address this problem to improve the overall experience. Customers have generally had positive experiences at 31st St Laundry, with the facility being described as well-kept and safe. The owner has also demonstrated prompt and kind customer service, such as quickly responding to a customer whose money got stuck in a machine. While the higher prices may be a concern for some, the convenience, efficiency, and clean environment of 31st St Laundry make it a viable option, especially for those doing just a few loads of laundry. The owner's responsiveness to customer feedback suggests a commitment to continuously improving the service.
