Appliances in Lawrence, KS

“Sean went above and beyond to fix our fridge! Finding someone to work on sub zeros is hard, and he did a great job. He even finagled a part to work until the right part could come in stock. Can’t recommend enough!”

“I can’t say enough good things about the staff at the Ottawa location! From day one, they’ve made everything so easy and stress-free. We’ve purchased several things over the years and have continued adding more, and every single experience has been wonderful. They’re always so kind, patient, and genuinely happy to help with any questions or changes we have. It’s rare to find customer service like this anymore, and we’re so grateful for how well they’ve taken care of us. I highly recommend them to anyone looking for a company that truly values its customers!”

“I previously left a review of this place 4 years ago but since then I have had nothing but positive interactions and that’s all thanks to the change they made in the manager Marvin. Since Marvin has taken over the Lawrence location we have had nothing but a great experience here. The previous manager was rude and extremely aggressive and not the slightest bit customer focused. He didn’t care about anything but himself. Marvin is the complete opposite. Marvin probably needs to run all of the rent a centers easy going pleasure to work with and makes logical decisions and knows how to speak to customers. All around Marvin is the MVP of rent a center and should 100% be the district manager of these spots.”

“Today we went to The Home Depot and had such a great experience thanks to Allyson!

She was incredibly patient with my husband and me, took the time to answer all of our questions, and gave us helpful advice that made a big difference. We’re not professional remodelers — just homeowners with limited knowledge — and honestly, we felt a little intimidated walking in. But she made us feel completely comfortable and supported.

She truly went above and beyond to help us resolve our doubts and feel confident about our project.

Thank you so much, Allyson (and I’m sorry if I misspelled your name!). Your kindness and professionalism meant a lot to us!”

“I recently visited my local Best Buy and had the absolute best shopping experience I've ever had there—all thanks to the new manager, Tyler. From the moment I walked in with a complicated computer issue, Tyler personally stepped in to help. He's not only an incredibly kind and approachable person but also one of the smartest computer experts we've ever encountered!

Tyler took the time to listen patiently to our problems, explained everything in clear, easy-to-understand terms (no tech jargon overload!), and went above and beyond to find the perfect solution. His knowledge of computers, software, and hardware is truly impressive—he diagnosed the issue quickly, recommended the ideal upgrades, and even shared some pro tips that saved us time and money. It's rare to meet someone so genuinely passionate about technology and dedicated to customer satisfaction.

The whole store felt energized and well-run under his leadership, with staff who were friendly and efficient. Tyler is a standout leader and a true asset to Best Buy. If you're shopping for anything tech-related, ask for Tyler—you won't be disappointed! Highly recommend this location now more than ever. 10/10!”