This Bank of America Drive-thru ATM location generally provides good service for in-person needs. Customers have reported friendly, professional, and understanding staff, especially when unlocking accounts or resolving issues, often receiving quick assistance within about 20 minutes. However, contacting the bank by phone or email has been difficult, with long wait times and no responses. Some customers also experienced problems with incorrect information, such as their address being mishandled, which led to concerns about safety. Overall, while the staff on-site is helpful and efficient, the phone and email communication methods need improvement to better serve customers.
Nice lady banker took care of my business. Thank you
March 2026
We became customers in 2018 and we seen Ashley Grove. We love her she's so welcoming and just a big sweetheart. Ask for her, you'll see why 5 stars
August 2025
Everybody was so nice! The place was really clean and everybody had a smile on their face. Everybody was very invested (ha! Pun not intended!) in helping me and making sure I was 100% satisfied with my visit. I miss y’all already. Shoutout Cristal!
