Briggs Autobody Of Lawrence is a highly praised auto repair shop known for its exceptional professionalism, quality workmanship, and outstanding customer service. Customers consistently commend the business for its attention to detail, open communication, and ability to complete challenging repairs ahead of schedule. The manager, Sarah, is widely recognized for her exceptional customer service skills. She is praised for her quick response times, willingness to answer questions, and exceptional communication throughout the repair process. Customers appreciate her dedication to providing a seamless and transparent experience. Briggs Autobody has earned a reputation for going above and beyond to accommodate customer needs. In one instance, the staff even assisted a customer by helping them locate a personal item during the repair process. The business is known for its commitment to ensuring customer satisfaction and delivering high-quality results. While the majority of reviews are overwhelmingly positive, one customer did express concern about the removal of a personal item from their vehicle. The business has been encouraged to provide a response to address this issue and clarify its policies regarding customer belongings during the repair process. Overall, Briggs Autobody Of Lawrence is widely regarded as a professional, customer-focused auto repair shop that consistently delivers exceptional service and workmanship.
Sarah is ABSOLUTELY amazing. While the repair is taking a lot longer than i like (I'm attached to my Ghost) She went above and beyond looking for my kayak air pump so I could at least still go kayaking while waiting for my car. Cannot wait for my Ghost to be back home!
August 2024
I had the door replaced on my vehicle, the work performed was top notch. Sarah and Mike did a great job keeping me updated throughout the process.
May 2024
They were we wonderful.bI did not do business with them. They let me park my car while I had a rental from Enterprise next door.
