Brown's Shoe Fit Co Lawrence is highly praised for its excellent customer service and wide selection of quality shoes. Customers from nearby areas, including Topeka, choose this store for its quick and friendly service, often traveling specifically to shop there. The staff is knowledgeable and helpful, offering specialized fitting advice and going out of their way to find the perfect shoes, including ordering and shipping items free of charge. The store provides a variety of styles, including shoes for kids, and carries brands that meet customer expectations for quality. When certain sizes or styles are not in stock, the team is quick to help locate and deliver them promptly, sometimes by the next day. Customers appreciate the personalized service and the store's willingness to go above and beyond, making it a trusted place for footwear needs. Overall, Brown’s Shoe Fit Co Lawrence is known for its top-notch service, helpful staff, and quality products.
I want to thank Evan and the owner Ryan for amazing customer service. Evan spent 2 hours with myself and my best friend helping us try on a range of shoes from athletic to dress shoes. He was extremely knowledgeable and patient as we tried on 12 different pairs. Then they went above and beyond to solve a shipping mixup.
September 2025
I traveled from Topeka to this location due to a bad experience with the employees at the Topeka store. The customer service at this store was top shelf. I was in and out quickly with exactly what I needed.
April 2025
I always get exceptional service here. They have quality shoes in many styles. If they don't have what you're looking for, they will order it and have it shipped to the store free of charge.
