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“I highly recommend! I went in thinking I’d need a new phone screen. It was quickly determined the screen protector had broken from the tumble..not the phone screen.
After a quick purchase of a screen protector that was installed with great care I was on my way!”
“Worked with Jason one of the outstanding Reps at this store.
Retired and working with a budget Jason helped with equipment questions and options for upgrade.
Plus helped with operational tip on my new Air cell phone.
Appreciate your store and will have other Veterans see Jason.. Smart an easy to work with. Thank you Jason !”
“The best customer service on the planet. Very helpful and knowledgeable staff ,but wish they had more inventory at this location. has so much potential for growth”
“I’ve had cricket for a long time but I want to use my iPad for Uber driving and to activate cell service on it would not have cost just $10 extra as I was expecting but $40. I switched to mint and all their plans have hotspot. So I’ll be paying the same as what I was with cricket and be able to use my iPad with the hotspot from my phone.”
10AM - 8PM
3211 Iowa St, Lawrence
Mobile Phones
“This review is about the account ending in 4147. The young lady i would like to shout out does not work at this store but he helped me with my customer service the other day. Her name is Melinda. I was fed up and about to leave t mobile but Melinda completely changed my mind. I had a problem that I had been trying to solve for about a week now. Staying on the phone for hours and hours with no avail. The came Melinda. By the way she Handel my problem I had wrongly assumed that she had been with the company for years come to find out, ahe had only been with the company for a year and a half. Her simple motto of treat others like you want to be treated and tell me what I can do for you NOT just what I cant do for you inspired me to write this review. Her call with me should be logged and used for training purposes. Thanks so much for your help and getting to the bottom of my situation. Your awsome and thanks so much”
10AM - 8PM
4801 Bauer Farm Dr Ste H, Lawrence
Mobile Phones
“Easton and Isiah were so great! They helped us get a great deal on new phones and got us samsung watches that we can use wherever! We're so happy with everything and will always go back to this store! Thank you guys!”
10AM - 7PM
2301 Iowa St, Lawrence
Mobile Phones
“Had a huge run around with my old carrier. They dealt with the other companies giving me a run around. They were direct with them and helpful with us. Absolutely amazing service, they made everything as streamlined as possible.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“My husband recently lost his phone. It was time for a new one anyway and he was switching types of phones. Anthony was terrific. He was patient and knowledgeable. He was able to recover data that we did not think would be possible. I can say enough good things about him. Bonus is that this building was not as busy as some we have been to so we did not have to wait long nor did we feel rushed. Thanks, Anthony!”