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January 2024 by Melissa Rose
Super helpful staff for specifically fish related topics.
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January 2024 by Adriana Martinez
The grooming department is a freaking joke! It seems they don’t want to work as they refuse to groom my dog for “company policy” even tho I clearly stated he gets car sick, but they refused to do the service for excessive “panting and drooling”. Even tho a lady was grooming another dog that was panting as well. They had no problem last time so it’s so weird that they groomed him last time but not this last appointment?!? Totally a waste of my time and gas. I would give it negative stars if I could but they need to retrain their staff with better customer service skills because it’s definitely lacking there! So needless to say don’t go here it’s a joke, save your money and time and find a better groomer!
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December 2023 by Axel Grim
It's Petco! Staff are always nice and helpful.
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November 2023 by Shamiqua Nez
The frontline staff are decent but i will not go back to the grooming dept. The groomers did a horrible job with deshedding my husky, i know they didnt deshedd him because he kept shedding the exact same amount after the grooming session. Ive took him there a few years ago and they did do the job right, they are just lazy now. The groomers were also rude except for one lady. Good thing they didnt ask for tips because i would not have tipped.
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November 2023 by Heather
Ordered something online for pickup and it was ready in about 15 minutes! Crazy quick!
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October 2023 by M.K.
The cashier was very nice and after asking what we were looking for was able to recommend products and able to explain the products that she was recommending. We were able to get the best product for our pets and pleased with the results.
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July 2023 by P K.
I would not recommend this Petsmart for grooming. I took my puppy there for his first groom. I had been working with him since we got him at 9 weeks on him being comfortable with the sound of clippers, touching ears, feet, brushing. Etc. We are starting all over again with all of that now because he has been traumatized by the groomers there. Worst of all, I specifically told them I wanted his first grooming to be stress free and if at any time it seemed stressful to stop for this time so he could keep a positive attitude toward grooming. That apparently didn't happen. They pulled the hair out of his ears! Not exactly a stress free first exposure to grooming! Worst of all, he was moaning and rubbing his ears all night. Groomer called the next morning and said it was him "getting used to hearing air in his ears!!!" Seriously? I took him to the vet and his ears were bloody down inside. It just made me sick to think how much this must have hurt. So $72 later at the vet and after $80 at grooming, our puppy is healing with pain meds and steroid drops. I don't recommend this place for grooming. Aside from the appearance of any grooming ...I have decided that no one who really loved dogs could do this to a puppy.
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July 2023 by Mercedes R.
Rude unprofessional "groomer's" called and made an appointment for my pet for a nail, when I arrived with all my paperwork they argued with me that she wasn't currently vaccinated. Even after showing them the current shot record from the vet they refused to do her nail trim. I believe it was just out of pure laziness. Won't be retiring and I will find a professional groomer elsewhere.
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July 2023 by Neal Axton (Safety Neal)
Helpful and friendly staff. The store is bright and clean. Lots of free parking.
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June 2023 by Cynthia S Kopf
It took me a year to have the confidence to take my dog back to a dog groomer at Petsmart after the last bocthed job done at the 6th Street site.Mary on Iowa did an outstanding job so far.
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June 2023 by Crystal Kring
Employee was so rude, I never been treated so bad in a store in my life!!! All I wanted to do was buy some goldfish!!!
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April 2023 by tabitha manier
Was easy to find what I needed plus finding a special treat for my puppy's birthday
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March 2023 by Mariah DeSpain
Sarah was extremely helpful & knowledgeable when we brought our doggo in for a nail trim! I appreciate her help & patience.
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March 2023 by S. N.
I am so happy with their grooming services. They were so knowledgeable, helpful. And friendly. Will be back.
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February 2023 by Robyn Busch
Just finished a 6 week training with Mona. I was very impressed with her abilities and knowledge on training. Our dog is alot calmer and doesn't stress as easily with just basic training classes.
