The UPS Store #5941in Lawrence offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally-owned and operated business is dedicated to providing excellent customer service. Customers have praised the store's helpful and knowledgeable staff. One reviewer appreciated the manager's step-by-step assistance with returning Amazon packages, while another commended the friendly young employee who helped with printing. The store is also recognized for its efficient service, even during busy times. Although there was one instance of an employee providing incorrect information about setting up a PO box, the issue was quickly resolved, and the customer had a positive experience going forward. Overall, the UPS Store #5941 is known for its clean facilities, knowledgeable staff, and a willingness to assist customers with their various needs.
Excellent customer service with a good attitude. I went in for a return ,and they made it fast &simple.
August 2026
These People Are So Nice, They Young Lady At The Counter Was New But Very Kind And Helpful Her Manager Had A Bubbly And Sweet Disposition As Well. Love To See This.
June 2026
I frequent this location when I have to return something. In the past week, Nizhoni has taken care of me twice. She is so helpful and friendly. Wonderful customer service . Thank you Nizhoni!
