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May 2024 by dalton campbell
Timothy (not Tim or Timmy lol) is a genius. He’s a man that has seen a lot and knows a whole lot more. Took my gaming pc into him that I’ve had sitting for over a year collecting dust because I didn’t trust myself or any big business to take care of the cooling problem it had. Timothy nailed down the issue, provided me with a better cooling alternative, and fixed me up in a little over 24 hours. Would highly recommend to anyone like me who has expensive toys but doesn’t know everything needed to fix them up properly 5/5
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March 2024 by Christopher Collins
Attention locals and Army families!
Mr. Swan knows his stuff! He built me a custom gaming computer and fixed my old CPU in less than 2days. Great hidden gem in Ft Leavenworth and excellent value for my money spent.
I would go to him FIRST if your looking for troubleshooting, a high quality laptop or CPU because he’ll get you something better and cheaper than a big box store in Kansas City. Plus he offers long term support for his computers.
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January 2024 by Jayk Kinell
Went here with a friend to get a pc part, a power supply, while he had none available he offered to order one & have it in a few hours. At that point he told us to wait at the front of the building.
The building itself is dark & cluttered. With a narrow pseudo hall down the middle. There were a decent chunk of vintage electronics & other items. Might be some good finds for Antiquers.
We waited for a short while & figured we'd check some other options out, went to let the man in the back know we were leaving. & were told to go back to the front unable to get a word in. So we opted to leave & get it ourselves.
Other than that last moment the man seemed nice & willing to help. If I don't know whats wrong with my computer in the future I might look into this place again.
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June 2022 by Solar Void
I need google points, never been here before though
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August 2021 by Katie Bradley
I needed an upgraded laptop so he had one he was refurbishing. I am in the process of losing my job and had already updated my resume and cover letter prior to taking the laptop to him. He wiped my old hard drive clean without transferring all of my documents from my old computer to my new one. I lost a lot of stuff. He then proceeded to argue with me that nothing was on the desktop when I had had that computer for eight years and in fact, there were several documents on the desktop. He set me back a lot of time and effort, both of which I don’t have. Would not recommend
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February 2021 by Geri Jenkins
He is so helpful and knowledgeable!!
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December 2020 by Jimmy Seiberling
Mr. Swan knows his profession, at a reasonable, competitive price.
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November 2020 by Bonnie Biehn
Daniel and me went AlphaGeek to look for a charger for my lap top. Mr Timothy Swan was looking all over the place to try to help us. Forgot it was a Holiday that day and ever thing was close. So went back and he found the charger he was looking for. He told me how much it would cost. Told him I would be back the next day. He let me take home and the day I played him. He also showed me his work for other customer's. That was kinda cool.
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June 2020 by lessi
Timothy provides a detailed and expert level experience with his expansive knowledge of computers. I came in originally to upgrade our laptop, and left with a superb, brand new gaming laptop, one that he advised us to buy. We are very satisfied with the service and the quality of it as well. Yes he may be conversational, but I see nothing wrong with that, and actually appreciate the friendly chats. My boyfriend and I plan to continue using this great service for continuous care of our equipment. I highly recommend.
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April 2020 by Glen W.
Said he would save my files but saved less than ten percent of them. After installing a new windows, the computer didn't work right. I had to get someone else to fix his work.
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April 2020 by Richard Parmenter
Things that need to be done without your tech savvy knowledge will cost you where ever you go. This guy isn’t the answer. Bunch of nonessential apps your computer doesn’t need. Time spent waiting for a software update that takes a few hrs not a few days. Overpriced for upgrades that are literally plug and play. Not recommended for anything unless you know very little about computers.
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August 2019 by Rhonda Allen
Do not, I repeat, DO NOT go to Alpha Geek!! I stopped going to him a while back because I didn't trust him after he told my daughter he couldn't fix her computer and recommended that she purchase one of his refurbished computers. We come back to his store a few days later and he's using her nice computer that he claimed he couldn't fix!! I recently took my computer to a new shop and discovered there were ALOT of things WRONG with my computer, to includedefected parts!
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July 2019 by Temmie Hester
Dream Cars!!!!!???
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June 2019 by Amy Eldridge
Wonderful service
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October 2018 by kay p.
honestly, the owner is a nice guy but what was supposed to be a 10 minute errand turned into an hour just because he was talking to me. i was actually late to an event afterwards because i didn't want to be rude and tell him to stop talking. i don't know what "unique" clutter looks like, but i was uncomfortable with the amount of clutter in the store. it didn't even look like a store but more like a hoarder's house. i could barely walk without either bumping into something or feeling like i was going to knock something over. there were no working lights except for the owner's computer in the back of the store and the windows are covered up in the front. dark and cluttered is not what a store should look like.
