AutoZone on S 4th St in Leavenworth is a leading retailer of auto parts and accessories. Customers consistently report great and excellent customer service, with staff members frequently going above and beyond to help. Employees are described as amazing and willing to help those in need, often showing multiple options and explaining everything in detail. Specific examples include staff helping to reattach a license plate, applying a warranty on headlights and assisting with their installation, and providing thorough battery service. This battery service includes talking customers through the process, installing batteries in the freezing cold, performing jump starts, checking vehicles, and cleaning cables and inspecting everything for safety. The team and manager are noted for their kindness and willingness to assist, ensuring customers can safely drive home. Many customers express being very pleased and definitely plan to return due to this high level of supportive service.
Just checking the codes for my Check Engine light. Removed one star due to first tech not even listening to me telling him my OBD2 port was NOT on the passenger side of my car, after he couldn't find it and nearly broke off the switch panel on my dash looking for it. Next guy easily found the port and was very helpful.
February 2026
Had everything I needed and service was excellent by store manager who helped me
December 2025
I gotta hand it to AutoZone. Their lifetime warranty is legit. I purchased this brake caliber almost 27 years ago. Even though it has a different part number now and I had already replaced it once back in 2000, they didn’t hesitate to replace it under warranty in DEC 2025! Keep your receipts! Stay loyal to AutoZone!
