AutoZone on S 4th St in Leavenworth is a leading retailer of auto parts and accessories. Customers consistently report great and excellent customer service, with staff members frequently going above and beyond to help. Employees are described as amazing and willing to help those in need, often showing multiple options and explaining everything in detail. Specific examples include staff helping to reattach a license plate, applying a warranty on headlights and assisting with their installation, and providing thorough battery service. This battery service includes talking customers through the process, installing batteries in the freezing cold, performing jump starts, checking vehicles, and cleaning cables and inspecting everything for safety. The team and manager are noted for their kindness and willingness to assist, ensuring customers can safely drive home. Many customers express being very pleased and definitely plan to return due to this high level of supportive service.
On Saturday July 21 2024 around 11am Abby at Leavenworth Auto zone assisted me in finding the right bulb for my headlight on my vehicle.. She also replaced it for me and it was not easy to get to it but she did in the rain. Great customer service. Thank you
June 2024
The customer service was outstanding. I received a satisfactory product, and I am content.
June 2024
My license plate was literally hanging almost falling off because frame was old and rusty. Tried to replace it but the screws were too rusty and can't be removed. Jason helped me find a way to attach it back on. Thank you Jason for your help. Great customer service.
