Capitol Federal® Savings Bank has expanded its presence in the metro area, opening a new office in Lenexa, Kansas. Staffed with helpful and professional employees, the bank has received positive reviews for its customer service. Customers appreciate the personal attention they receive, with one reviewer particularly praising Aaron C. for his time and patience in resolving account setup issues. Another customer, Edgar, was commended for his assistance in navigating a fraud problem. While the bank is generally viewed as efficient and convenient, some customers have expressed a desire for a more professional appearance from the staff to project an image of trust.
I’ve been a patron of Cap. Fed. for more than 30 years since moving . I financed my home through them. There’s a satellite bank about 5 minutes from my home where I can do anything or place a call.They are friendly, efficient, and I can’t ask for more from them.
June 2025
A big thank you to Aaron C. at the 87th St location in Lenexa. We really appreciate his time and patience resolving account set up issues. This branch is well staffed and very helpful. Well done Aaron.
November 2024
Aaron fixed my problem after three employees did not. Bless him!
