Ferguson Plumbing Supply is a business that offers a mixed experience for its customers. The staff is generally helpful, with some employees going above and beyond to assist customers, like Aleshka Haas and Todd Johnson, who are praised for their excellent customer service. However, the reception lady is described as needing improvement in customer relations. Despite some issues with orders and deliveries, the business is able to resolve problems effectively, as demonstrated by Cindy Carhart's professionalism in handling a customer's concerns. Overall, Ferguson Plumbing Supply provides a varied level of service, with both positive and negative experiences reported by its customers.
The staff here is super helpful once you make it past the reception lady. She could use a course in customer relation skills.
April 2023
Great business.. been doing business with them for 35 years..
July 2022
Great service really fast and Aleshka Haas , I felt she even went above and beyond for me by getting my shower pan out for me personally. It's people like that that make America great ?? . Sincerely A Shark plumbing.