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January 2024 by Shawna Pilsl
Luis -excellent service! Extremely knowledgeable, friendly, went over & above for us. Happy we are now Verizon clients!
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January 2024 by Juju Beast
Christine is an absolute Rockstar! She helped me in finding the most cost efficient way to upgrade my phone that was plaguing me with issues, which would be deserving of a rave review in and of itself. But It gets better! Throughout the process she used her EXPERT advisory skills to also lower my phone bill! Christine is a true professional! She is also pretty and smells nice! I want to sincerely Thank you Christine for your help, keep being awesome!
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January 2024 by Vanessa Montes
Luis has amazing customer service. He always answered my questions clearly and fully. He helped up more than he needed to and made sure we were taken care of and had the best possible deal. Thanks Luis!
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January 2024 by Isaac Botello
Luis was very good and helpful every step of the way and made everything easier. Highly recommend asking for him when looking to buy a new phone or any service that you need.
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January 2024 by Ada Munar
First time at this location and the best Verizon experience we had. Luis and Christine Devera were both professional, efficient and knowledgeable. Highly recommend this place.
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January 2024 by BMX KC
Luis was very helpful. Explained everything very well. He was really straightforward. Appreciate the customer service
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November 2023 by Toby Dobson
Luis did an excellent job,the kid goes above and beyond to help, customer service gave me the wrong information and did not help me. I came in and Luis took the time to get me taken care of and got me straightened out.
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November 2023 by Peter Neri
I recently went to a Verizon store in my neighborhood and met the most helpful, sincere and knowledgeable sales person ever. Her name was Christine Devera. By the end of the process, I felt like she was a sister helping my parents out. Best sales experience I have ever had. :)Christine you are amazing and thank you!!!
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November 2023 by Sheryl Neri
Just.had a great experience at your Lenexa Verizon store. I was helped by a Christine Devera who was very professional, knowledgeable, and personable. I had no intention of upgrading my phone entering the store, but she convinced me after filling me in on all the details.
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November 2023 by samuel Leblanc
Great place! Mike is the best of the best he is so helpful, patient and has exemplary customer service. Thank you for all you do!
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October 2023 by Diana Osborn
Super helpful employees who fixed my lost phone problem and set me up with a new and better phone.
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October 2023 by Shaun Riddle
Just went in to upgrade my phone. I went in knowing that it would be busy with the weekend, but was pleasantly surprised by how fast and efficient the workers were. I was helped by Mrs. Christine and could not have had a better experience. She clearly explained the multiple options I would have for my upgrade and went into detail on how each different option would reflect on our bill. I was in and out during the weekend rush, and would definitely recommend this location, especially Mrs. Christine to anyone. I cannot stress how much easier this made my weekend, and really appreciate the quality customer service that Mrs. Christine showed and continues to provide.
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October 2023 by Jamie Holland
I just had the BEST experience at the Verizon store in Lenexa. Mike helped me with the purchase of a new Google Pixel Watch. He was very knowledgeable and answered all my questions. Bethany also helped me purchase a screen protector for my iPhone and installed it for me. This was the easiest and most enjoyable experience I’ve ever had at a mobile phone store! Thank you!
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September 2023 by steve o
Horrific experience for first time customer setting up multiple lines. Given a phone that didn't work and they expected me to get it fixed. Finally replaced but then lost all promotional credits. Billing was also a mess as they apparently set up the account wrong. Regret choosing Verizon and would not recommend.
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September 2023 by Brian
Went to buy new phone smart watch andnearbuds. I had done my homework before going. After 10 mins of dealing with younger sales guy I left with nothing. Sales isn't for everyone.
