Verizon, located at 16171 W 87th St, offers an exceptional in-person wireless experience at its Cellular Sales store. Customers praise the outstanding customer service provided by the staff, particularly by team members like Karl, Luis, and Jenn. Many reviews highlight the seamless transition from other carriers, with customers feeling well taken care of during their phone purchases and plan upgrades. The store is noted for its efficiency, knowledgeable staff, and genuine care for helping customers meet their needs. One customer expressed appreciation for Jenn's patience and professionalism, detailing how she provided the easiest and most stress-free interaction ever experienced with a phone company. With a focus on customer satisfaction, Verizon also offers the latest promotions and a variety of wireless accessories. Overall, the Lenexa store has earned high recommendations for its friendly service and commitment to making the customer experience enjoyable and hassle-free.
Just left the store. All 3 staff members helped me out and saved my hours on the phone with customer service. Thanks
October 2026
Alec was an excellent salesman! He explained everything well and found me the best deald. He also gave me his business card offering help by phone or in the store!! Best experience with Verizon ever!! Would highly recommend!
October 2026
Luis did a great job helping me get my new phone set up. Thank you!
