AT&T Store in Manhattan provides a friendly and efficient shopping experience for customers looking for phones, tablets, smartwatches, and wireless data plans. The store is praised for its helpful staff who simplify the process of switching phone plans and addressing technical issues. Customers appreciate the quick service; for instance, one visitor had their iPhone problem resolved in under a minute. The staff's expertise is highlighted, especially in situations where other support channels fell short. Visitors note that the atmosphere is welcoming and enjoyable, even for those with children. The store is seen as a place where customers can receive help without stress or frustration. Many reviews commend the team members for their kindness and humor, making the experience feel less like a chore. Overall, AT&T Store in Manhattan stands out for its excellent customer service, knowledgeable staff, and a variety of flexible plans, making it a top choice for anyone in need of mobile solutions.
If I had any sense, I would’ve came to the store instead of ever calling customer service. They had me In-N-Out in about five minutes and I was on the phone for about three days straight trying to fix the exact same problem. They fixed in store in five minutes the gentleman were amazing, helpful knowledgeable. Everything... read full comment
June 2024
FixI needed an inexpensive phone for platform secondary security. She immediately showed me what I needed, signed me up verifying phone worked and I was out the door.
June 2024
Baylee and Chris were extremely helpful! They made the process so smooth and easy. I’m so glad to be a part of At&T! They both deserve a raise!
