Cox Store in Manhattan offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store aims to help customers upgrade their technology, explore exclusive deals, and enjoy personalized support. Many customers report positive experiences with the staff, highlighting their friendliness and helpfulness. One representative, who did not work at the store, received special mention for resolving a network issue quickly. Customers appreciated the professional service provided by staff members like Mike, who ensured transactions were smooth and unhurried. However, some reviews mentioned frustrations with the internet service itself, citing frequent outages and a lack of reimbursement for downtime. The store is essential for residents of Manhattan and surrounding areas, especially with the closure of the Junction City office. Overall, Cox Store strives to deliver reliable service and support to keep customers connected at home and on the go.
Had a wonderful and easy experience returning my wifi box after cancelling my service due to a move. The team members were all friendly and the return took minutes! As far as Cox Internet, it’s fairly reliable but maybe not the greatest in town.
June 2026
Been a customer for years had outages constantly for years it just seems like they can't keep coverage up.......awful just awful........I pay 100 dollars a month for my plan too......
May 2026
Great customer service! Took care of my return expeditiously.
