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“Staff is always helpful and willing to make recommendations to fit my needs. By far my favorite area of the store. Plants are very healthy and trees and shrubs come with a 1 year warranty. Only used it once and they made the refund process simple.”
“Great character in the personnel that work here. I had an odd hard to find siding request for some repairs. Note this is the 9th business I interacted with. Larry pointed me not only in the right direction but notably to the final solution. I wish I spoke with Larry 2 days ago.”
“It was our first time coming to Mead lumber since their hours aren't good for visiting on the weekends or evenings. The staff was very helpful and knowledgeable. If you are looking to build a bigger job like a deck or remodel you're kitchen, this is a great place to go. They have a designer on site with some incredible software to help you design the perfect room in your house.We were there to get some nominal lumber to build a raised garden bed. Nothing too fancy. The staff answered all my questions about projects we may have planned in the future about replacing our back deck and hardware on our storm doors.They mostly deal with contractors and professionals vs your average DIYer like me but they treated us with just as much attention and customer service. Will definitely be back.”
“Thanks for ordering my new key fob, the guys programmed it in about 10min & I was on the road. Knowledgeable & professional I would recommend this service.”
“Shawn was very helpful and professional last week at the pro desk. He went out of his way and took the time to make sure all the details of our pro extra account were correct. Top notch customer service.”
“I'm a driver making a delivery, and this store HANDS DOWN, has the most friendly employees i met! Heather is the best. She insisted that I eat something. I'm skinny and she had the urge to feed me lol. Love this store❤️”
“I found it difficult to find items in the store until downloading their app. The app will guide you to the item you're looking for. They don't offer military discounts.”
“I get all my Stihl products from Waters and the customer service is top notch! I have got chainsaws serviced there and the staff knows what they are doing, so I like keeping my business with Waters for most of landscaping needs. The company I work with also has rented equipment like stump grinders and theGuys helped explain the ins and outs of the equipment before it even left the yard. Good staff and good products.”
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“Every time I come to this store, I get great service. Amber the supervisor remembers me and always gives me great advice. She is a 1 stop shop for information. Lee the store manager has excellent customer service and he is always in a great mood. I love coming to this store.”