“Ian was fantastic! Switching phones and getting new phone plans takes too long but this took under an hour and was completely painless. So far loved the customer services and phone service better than other providers. 10/10 recommend working with Ian!”
“I always choose this store location over the corporate store! It took longer this time than usual because the sales associate's login wouldn't work right & the safe time kept resetting, but overall, I'd go back.”
“The price was much cheaper than others in the area, and I just walked in and he fixed it in about 30 minutes! However, he doesn’t used Apple certified screens and you can tell. Whenever I’m on a gray screen I can see lines all over the screen, the touch isn’t as sensitive, and there is a weird white flash when I unlock my phone. You get what you pay for, so overall I’m happy!”
“This ain't for the whole boost Mobile review because I would give them about 3 but for the agent JAECELLE on the boost mobile chat it was amazing so much more relaxed getting someone like her she was so helpful so quick I didn't give you the run-around like most of them do she was great thank you”
“Samuel went above and beyond helping us when we had a problem getting the plan we ordered/set-up online activated. He spent 2 hours calling the retail support line to get us the answers we needed! We live in Abilene, but this is the T-Mobile store we will be going to ? Thank you for all your help!”
“Elyshia and December were an amazing help to me! They were able to assist me with getting home internet, getting the best price and walking me through setting it up. They were just awesome and extremely helpful!”
“The entire staff was friendly and fantastic. I spoke with the manager at the location. She couldn't have been nicer. They did their best to help me out and I appreciate their service”
“I was having trouble with my network for weeks, and a representative named Nyasia was able to help me in 10 minutes. She said she didn’t work at this store, so if whoever reads these could pass along that she was fantastic, I would appreciate it.”
“If i could give 10 stars I would! Jesse and Jarrod (I could be wrong with the spelling) were absolutely outstanding! They provided excellent customer service to me through a stressful situation! My sons phone randomly turned offf and would not turn on, and they helped me with the information I needed and a ear to vent to. Thank you both for being amazing!!!”