UScellular connects millions with its award-winning network and offers the latest smartphones, high-speed internet, and connected home solutions. The store provides exceptional service from real humans, with many reviews highlighting outstanding and great customer service. Staff members are noted for being absolutely outstanding, super helpful, and sweet, helping customers through stressful situations. They assist with setting up new phones, transferring lines, understanding options, and finding solutions that work best. Customers report getting phones quickly, having prices deducted, and receiving all the needed information. The experience is described as awesome, earning strong recommendations and five-star ratings.
Sales associate helped me with an issue and handled it well and resolved the issue!!! BEST SERVICE EVER!!! Thank u so much Garrett!!
October 2025
Great customer service. Glen helped me set up my new phone today. I definitely recommend US Cellular to anyone looking for a great cellphone company.
August 2025
Garrett was super helpful with getting the specific new phone I wanted drop shipped to me, transferring lines and setting up new devices with a screen protector and case. Walked me through all the options so that I got the one that works best for our family.
