Verizon offers mobile, 5G home internet, and business services, with stores such as its Manhattan location. Customers can schedule appointments, place online orders for in-store pickup, and use services like free 2-day shipping. Reviews highlight excellent customer service. Multiple representatives are praised for providing patient, kind, and professional help. Staff members assist with upgrades, switching providers, transferring service, and handling trade-in devices efficiently. They are noted for answering all questions, offering helpful suggestions, and seeing customers early for appointments. Service is described as going above and beyond, fixing problems, saving money, and making processes easy and pleasant. The overall experience leaves customers feeling very pleased and comfortable returning for future needs.
Thank you so much Kade at the Verizon store by target he was very thorough with our charges and helping us today You’re AWESOME Kade!!!
June 2024
The entire staff was friendly and fantastic. I spoke with the manager at the location. She couldn't have been nicer. They did their best to help me out and I appreciate their service
May 2024
Wait is outrageous we wait and was checked in a people just walked in and got service before us
