O'Reilly Auto Parts is a well-regarded auto parts retailer, known for its excellent customer service and wide selection of products. Customers often praise the store's knowledgeable and helpful staff, who go above and beyond to assist them with their needs. One customer recounts a positive experience, where a young employee named Chris spent nearly two hours working on their daughter's car, performing repairs like a mechanic and not charging for the service. This act of kindness and care for the customer's well-being was greatly appreciated, restoring the customer's faith in good customer service. Similarly, other customers have had pleasant experiences at O'Reilly, finding the staff to be friendly and ready to answer any questions. The store's inventory is also commended, with one customer easily finding the specific power multiplier they had been searching for. While not all experiences were perfect, with one customer mentioning a somewhat disengaged employee, the overall feedback for O'Reilly Auto Parts is overwhelmingly positive. Customers consistently praise the store's excellent service, knowledgeable staff, and wide selection of auto parts, making it a reliable and customer-focused destination for their automotive needs.
The people who work at O'Reilly Auto Parts in Newton are ALWAYS helpful to a single woman!
June 2026
Kristopher was incredibly helpful with the tool loaning program, and giving us assistance when we had to get our car back in working order due to a bearing leaving us stranded.
December 2025
Love coming here. They helped me figure out what sort of oil and filter I need. They are always so helpful!
