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February 2024 by Jeremy “ADOS” S.
Very friendly and helpful
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February 2024 by Molly McBee
They can't even change a headlight. I was told to "go somewhere else or look it up."
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January 2024 by Casey Sterlin
Interesting note on my experience.The camo hat boy didn't seem interested in talking to people, as I was waiting for the wire to be found customers would come in and instead of him showing where the product was he would just say the ails number, frustrated as the customer was I was a little annoyed in how lazy he was being while the manager or person in charge was looking for 8 Guage wire for me but apparently he couldn't find it and spent over 10 minutes looking for it in the store.3 stars for effort, missing 2 for annoying me and the other customer. I just walked out and left him looking for his ghost product.Got what I needed from the oreilys in wichita.
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September 2023 by Matthew Helmick
I run a small landscaping company and brought my battery in to have it charged and tested. It’s been nearly 24 hours and I called the store only to be told that the battery has been taken off the charger and is still charging. It’s a trickle effect. Negligence has led to a delay in my work and has lost me a customer.
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September 2023 by Charles Decker
They do a great job getting parts quickly and the staff are great at follow up as well.
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July 2023 by JEROMY JAMES
It's okay.... Unless you need actual help
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May 2023 by Shelby Waite
Sean he's the best he fixed my headlight when Noone else would do so you the best ??
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March 2023 by Gary ONEAL
Couldn't find my vehicle on the website
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November 2022 by Derek Willie
Always a great experience getting part for any car
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October 2022 by Brad Buchta
Have always had great service and help when here. Yesterday there was a hiccup when I went in for a blinker bulb. Guy brought me the bulb(s) and I questioned the bulbs but he said they were correct. Got home. Wrong bulbs. Drive back to town (12 miles) and a different guy got me the correct bulbs. Original guy was there but seemed somewhat oblivious about it but the second guy was very prompt and apologized and I appreciated that. Overall, O'Reilly's is a great place and excellent staff. ⭐ ⭐ ⭐ ⭐ ⭐
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October 2022 by Austin Bartmess
Very slow no one will take the time to look at a book to see if they can get you the part you need all they want to do is check the computer
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September 2022 by Tammie Schmidt
on September 9, 2022 my daughter was on her way to Manhattan and her car started acting up and her check engine light was on. I told her to go to an O'reilly's and they can check it. She went to the one at 1726 NW Topeka Blvd in Topeka. The young man working, named Chris, was so very nice to her. He went above and beyond what he needed to do to help her out. He worked on her her car for almost 2 hours and did some work to it that a mechanic would do and didn't even charge her. This young man has no idea what a blessing he was to me taking care of her when I was more than 2 hours away. She made it home safely and I want this company to know that it is people like Chris that restores my faith in humanity. I know some of these young kids don't understand what "good customer service" is but this young man was a saving angel to me. Thank you Chris for looking out for my baby girl.
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August 2022 by Susan Fuqua
Great location have had excellent Serv in past!! Although the past two times we were in there our service attendant was Dave. NOT A GOOD REPRESENTATION of this company!!! Totally there just to earn a pay check. Knows absolutely nothing about the products he sells and his attitude is horrible!! Definitely did not want to be there!! First time we thought maybe he was having a bad day. This time.. no excuse ! Very poor service!!! And incredibly rude!! Definitely not going back when Dave is working.!!!
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August 2022 by Brian Kuder
Needed a power multiplier they had multiple ones to chose from and found just a t the one I needed, have been looking for two weeks
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August 2022 by Lee Penner
They helped me with a free computer diagnostic that pinpointed the problem. Then had the part delivered before noon.
