Bank Midwest, a division of NBH Bank, is proud to call the Olathe area home. The bank is known for its personalized service and simple, fair solutions for clients. The staff is patient and kind, going the extra mile to assist customers, even staying late to help. While the bank generally receives positive reviews for its service, there have been some instances of rude and incompetent tellers who provided inconsistent information. However, the bank also employs knowledgeable and helpful employees, such as Alexandria and Ashley/Jada, who were able to resolve issues efficiently and leave customers satisfied. Overall, Bank Midwest aims to build lasting relationships with its clients through attentive and reliable service.
They have the kindest help, willing to go above and beyond with questions! Thank you!
August 2024
Friendly people, good customer service when they decide to answer the phone been calling for a hour straight and keep getting rerouted to the 24/7 customer service number like they don't want to deal with the phones
October 2023
I love the attention here, everyone is super friendly. They give us excellent service
