“Your employees constantly go out of their ways to be sure I have wonderful service every time I have contact with you bank! Ginger usually helps me and she is always very helpful, friendly and professional! I appreciate her patience!
Dixie Lampo”
“Maria is an amazing teller! She always greets me with a bright, shining smile when I pull up to the window and is ready to help in any way she can. She truly has such a warm spirit and makes every visit better. What a treasure she is! ✨”
“Toby Keith sings a song I love this bar. Let me just say I love this Bank. Everyone is so friendly and helpful. I would recommend the bank to anyone looking for excellent customer service.”
“I have had my my checking , and savings account at this bank since 1995, and have always used the Clairborne Branch. Seen a lot of management and people come and go. The service has always been the best and courteous. . Barb has been an employee there for a long time. She's always been friendly and helpful. I'm so glad the bank branch is staying with all the restoration and changes being made for the new overpass.”
9AM - 12:30PM
14280 W 135th St, Olathe
Banks
“Lisa has been so lovely to work with! I can truly tell from all of the people I've met in the Olathe office that they are there for the people. Everyone has been so kind and helpful, answering any questions we have, and getting back in touch promptly! I would recommend 100%”
“I always have a positive expectation at the North Parker branch. The tellers are always friendly, positive and willing to help. This is my preferred branch to visit. If I can’t make it to this branch I wait until the next day. I have never had a problem at this branch.”
9AM - 12PM
13518 S Alden St, Olathe
Banks
“Great experience. Our local business had run out of $1 bills and just needed some extra change for a busy weekend. Several other banks said no you’re not a customer. FNBO went above and beyond and were more than willing to help out. Thanks for being a friendly neighbourhood bank!”
9AM - 12:30PM
101 W Loula St, Olathe
Banks
“We have been customers of Mainstreet Credit Union in Olathe for over twenty years. Our sons opened super saver accounts when they were very young, and our youngest son never banked with anyone else for the last seventeen years. Mary was always there when we needed assistance with loans. We moved to Missouri a few years ago, but we will always keep our account with Mainstreet. Thank you and God Bless.”
“I do not have an account at this particular bank but I received some Christmas checks and needed to cash them and wanted to avoid the hold my bank places on them. I called up to this UMB bank and spoke to the kindest, most helpful lady. I believe her name was Katie. It gives me hope to know there are just some genuinely kind people left in this world. Thanks for the fantastic customer service. You are appreciated!!!”
“I have been banking at this bank for over 5 years and I love the level of education they give to customers. Customers are given reminders of why it is a good idea to bank with Capitol Federal. I enjoy banking with them and aside from Enterprise Bank and Trust, I have no other banks that I would rather bank at.”
“I sincerely appreciate the excellent customer service I receive from your staff, when ever I am at your bank. I can certainly attest to the outstanding professionalism of your staff. Please, keep up the good work. Cheerio!”
“This location is my favorite!! They are very welcoming and frendly with me since I moved from different country I don’t know much about banking but they always helping me”
9:30AM - 12:30PM
1105 W Dennis Ave, Olathe
Banks
“My husband and I, as well as my parents, have had our accounts with Academy Bank for years, many years. We have worked closely with Sherri and Bobbie over those years. They have been so helpful, answered any questions and have walked us through any issues we have had, making us feel valued. We are happy that there have been the same friendly faces at Academy Bank. Thank you, Sherri and Bobbie. You both are representing Academy Bank very well and we appreciate that our bank ‘knows’ us and cares!”
“We have been customers of th 151st St, Olathe branch of UMB for approximately 10 years. During that time, we became acquainted with the staff, and felt very comfortable with the bank and all of its employees. When Jessica Johnson took over as branch manager, she helped my husband and I felt reassured that a case of fraud against our accounts. She worked through the various stages of this event until we were able to reestablish our secure bank accounts. Thank you, Jessica.”
“If I could give 6 stars I would. I already have an account. I was here with my husband as he was opening an account and Jesus Perez was AWESOME. Friendly polite and professional. Made us feel like we were part of a family. I asked him about the Credit Builder Card and he explained it VERY well to the point that I will be coming back to him when I am ready for that step. THANK YOU ACADEMY BANK!!!!!”
“I had a great experience opening my bank account with no fees. Michael G Walked me through the process, helping me with any questions or concerns. Customer service was great.”
Closed
395 KS-7, Olathe
Banks
“Most helpful bank I’ve had. Although I did not like the first person I dealt with I believe her name was Shayna or something of the sorts. She was unprofessional and spoke unprofessionally. Did not appreciate that. I love Jamie! And Niyah!!! They’re amazing and I love their outgoing positive attitudes!”
“Tried to deposit 30 bills into the ATM around 8.30pm on 12/30/2024 and one bill got returned with a message that either the deposit exceeded the limit or the bill is not right (not exact message but similar). I took the returned bill and inspected to see if there are any folded corners waiting for the ATM to show the deposited 29 bills but instead I got a message if I want to do another transaction or not. I selected 'NO' and I saw a 'TRANSACTION CANCELLED' message and no receipt was returned. I immediately checked my balance on the mobile app and I did not see the deposited amount. I called the bank but found the call center to be closed at 7pm and so does the live chat. I inserted the ATM card again, did a balance inquiry and still don't see the deposit. I withdrew $100 and I was able to. I then tried for another deposit transaction but deposite was disabled and I was not able to do it. I will have to go to the bank tomorrow morning to see what is wrong but it would have been better if there is a number to call and speak to a representative for ATM issues on the ATM itself if the ATM is open to record such issues immediately. Unfortunately, i have to wait until the next day to report this ATM malfunction, this is the reason of me reporting it here.
UPDATE: I called the customer service on 12/31/2024 and was told that the ATM machine will be serviced on 1/2/2025 and this issue would be resolved. I checked my balance on 1/2/25 and I see my deposit in the account! Relieved!!! Thanks a lot to the customer service!”
“I have banked with Commerce Bank for many years. I have always received good treatment and quick service. Anything I have needed to get accomplished has been handled smoothly and efficiently. I even started one of my grandsons with Commerce when he got a job.”
“We've been with commerce for 21 years We've used many different services they offer. Like I'd theft. CDs always answers questions we have and assist if there is problems. Friendly fast service.”
“I’m very grateful for the excellent service provided by Charles Maxey and his team. The entire bank staff is professional, efficient, and truly cares about their clients.
Charles stands out for his speed, professionalism, and dedication, and the same goes for his colleagues. It’s clear the bank has very valuable people on their team.
Thank you all for your outstanding service!”
“I have a mortgage with FFO and the whole process was smooth and very comfortable. A small bank where I have no trouble meeting all staff from Mitch the CEO to Paige the loan processor. I highly recommend this bank for mortgage.”
9AM - 12PM
2002 E Santa Fe St, Olathe
Banks
“Jose Louis at the Olathe Bank is awesome. He was professional, knowledgeable, kind and very helpful during my transaction. All of the people at this branch are very friendly.”
“The entire team of this branch are great to work with and make banking easy. They know their stuff and are extremely helpful every single time. Great branch to work with!”
9AM - 1PM
14802 W 117th St, Olathe
Banks
“I was really moved by the kindness and courtesy of the bank manager and an employee of this Chase branch. I had a credit card issue and they spent a lot of time with me and on the phone until it was resolved in my favor. Excellent customer service!! So appreciate them!”
“Best branch by far!! Always love coming in on my bank days and seeing all of the kind smiles! Especially appreciative of Rachel and her bubbly spirit and helpfulness. They all radiate a glow which adds such a great addition to my day!”