Enterprise Bank & Trust - VTM at the Clairborne branch in Olathe offers the capabilities of a large financial company with the personalized, courteous manner of a community bank. The branch provides all essential banking services, including commercial deposits, with a team of pleasant and accurate tellers and an alert management staff ready to assist with special requests. Customers report consistently great customer service where team members are nice, willing to help, and treat everyone with respect, making clients feel important and valued. The team is dependable and efficient, working to resolve issues like fraud with urgency and advocacy, making difficult situations much easier. They are friendly and welcoming, even during busy times or near closing, demonstrating patience and a positive attitude without frustration. The branch is noted for its personalized service, where staff often greet customers by name. They also offer very good online banking with helpful setup support. Overall, this branch makes banking easier and is considered a very good choice for both business and personal needs, with a team of caring associates who provide excellent service.
