First National Bank of Omaha (FNBO) in Olathe is known for its friendly and professional customer service. Customers appreciate the welcoming atmosphere and the staff's willingness to help with various banking needs, from opening checking accounts to transferring IRAs and notarizing paperwork. Many mention that they are greeted immediately upon entering the branch and receive attentive assistance from employees who are knowledgeable and courteous. The staff, including specific employees praised for their exceptional service, makes customers feel valued and at home. The bank offers a range of financial services, including personal, business, commercial, and wealth solutions, with convenient branch, mobile, and online banking options. Customers also highlight that FNBO remains a family-owned, independent bank that makes decisions based on what’s best for its clients. For over 160 years, FNBO has built a reputation for reliability and customer satisfaction. Whether customers are opening a checking account, buying a home, or managing a business, FNBO strives to support their financial journey. Overall, the reviews reflect a positive experience with dedicated staff and excellent service at FNBO in Olathe, making it a trusted choice for banking needs.
Great experience. Our local business had run out of $1 bills and just needed some extra change for a busy weekend. Several other banks said no you’re not a customer. FNBO went above and beyond and were more than willing to help out. Thanks for being a friendly neighbourhood bank!
January 2026
We have banked with FNBO for nearly 20-years and are totally satisfied with the staff and services.
December 2022
My girl Jenny always provides amazing customer service and a welcoming smile. I’ve been here for 25 years and wouldn’t bank anywhere else!
