“Associate was very friendly. I brought in a piece of hardware that I needed to get more of. He knew right wear to look and helped me find it very fast. I was in and out in less than 10 minutes with exactly what I needed!”
7:30AM - 8PM
16665 W 151st St, Olathe“Customer service was "above and beyond". I Ordered a custom Onyx lavatory (bath countertop with integrated sink) that arrived 1/4" wider than ordered on the left side, and it "appeared" 1/4" short on the other. They called Onyx while I was still there to get another one ordered...and THEN...after I left...they removed the thing from the box...realized it was not actually 1/4" short on the right side...it only appeared to be when nested in the packaging...AND they trimmed the right side that was too wide...turning it into exactly what I ordered...and THEN...Chad delivered it to me so I wouldn't have to drive back out to Olathe from Lawrence! I can't begin to express my surprise and deep appreciation for their thoughtfulness. Almost unheard of these days. I'll totally be back...even though I live in Lawrence.”
“Best home improvement, store for contractors, and all the land! All stores are pretty much set up the same so you can be in and out. The service for their pros is outstanding, they go above and beyond for us every time. Highly recommend for contractors and homeowners.”
“I bought a very large air compressor here. It was quite an investment for me, and I drove all the way down from Lansing, KS despite the fact that there is a TSC in Lansing, because the customer service provided to me over the phone was so much better than Lansing. Michael was not only incredibly helpful and friendly on the phone, but even more so in person. This will now be my go to location for anything I need from TSC. Despite being clearly short staffed, they all did a great job.”
6AM - 10PM
14011 W 135th St, Olathe“We are doing a bathroom remodel, and we have had the very best customer service at Menards! They had everything I was looking for, had selection, and best of all, the young men who helped me were so kind, and helpful! Sometimes I feel like an inconvenience to people while shopping, but not here, such a great place to get everything you need. Thank you Menards for caring for your customers!”
“This store has been a Godsend!! Sheldon is one salesman everyone should have in sales!! There is a Home Depot we have to pass to get to Lowes, I just wave and head to Lowes, where I will be appreciated as a customer and I will get help by employees who care. ❤'s to Sheldon!!”
“I could not be happier with how well they did as a company. From the time they did their measurements until the new shower glass was installed they were amazing. Their pricing was great, the customer service was even better. Everyone I dealt with there was far superior than the other companies I dealt with throughout my bathroom remodel. A special shoutout to Nancy who took all of my calls and answered all of my questions (and I had a lot) with complete professionalism. Anyone considering Petty products for their next job will be completely satisfied. Thank you again Petty products for the great job.”