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“I would like to say I needed help ordering a product on line. A young man named Austin was absolutely wonderful! He was so patient and kind! The customer service is wonderful”
“Michelle at the paint desk is an absolute rockstar, she had a huge line of tickets for custom paint, and she was absolutely crushing it. She worked me in her massive queue of orders and did so with a smile.”
“I'm happy to have this store in my area. It's not the nearest store to my home, but this location has a tool rental area (at the NW corner of the store) which offers a wide selection of tools, and has come in handy several times. I've rented large, seldom used tools like a tiller (to remove rocks from my front yard) and a concrete etcher (so I could apply epoxy to my garage floor). The tools were available at reasonable rates and worked as expected, while the service was always knowledgeable and helpful. Sweet!”
“Went in to purchase a new dish washer. Customer service was really nice and very helpful. Due to our low countertop, we needed to make sure we purchased one that would fit. They were able to find us a few on display (and a few in stock in the warehouse but not on display) that would work for us. Decent price (I think), got it delivered, and it fit - no problem.
We signed up for their credit card to pay for it, which gave us good terms. However, I missed a payment (this is on me). So, after I discovered my error, I went on the Synchrony Financial website (Lowes bank) and paid everything in full and walked away. Then, 7-8 days later, another charge was added, which I didn't notice until this too received an overdue charge. When I called, they were not helpful at all, but again I paid everything left in full, but the Synchrony Financial person still couldn't guarantee I wouldn't receive another extra charge and told me to check back.
So, to sum up, Lowes was great; but their choice of banks for their store credit card (Synchrony Financial) was a bad company decision. I can say I will probably never finance thru them again.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Excellent company! Great employees who are professional. I would highly recommend this company. I have used them in the past and again currently and extremely satisfied.”