Rush Truck Centers is highly praised for its excellent service and customer care. Customers have had positive experiences purchasing trucks, with salespeople like Ken "Captain" Kosic providing attentive and friendly assistance. He follows up after sales to ensure everything is satisfactory. The service department is known for being accommodating, minimizing downtime, and efficiently handling issues such as sensor problems. Customers appreciate the helpful, attentive, and understanding staff, including team members like Danny, who go above and beyond, even offering to waive charges when multiple repairs are needed. Many customers consider Rush Truck Centers their go-to place for truck repairs and purchases, often choosing to travel extra miles or waiting for availability. The staff's pride, knowledge, and commitment to customer satisfaction make every visit a positive experience, and there has never been a bad experience at any location. Overall, Rush Truck Centers is trusted for quality service and professionalism.
We purchased another truck to add to our fleet. Our salesman was Ken "Captain" Kosic, and he didn't disappoint. Everything went well, and he even called us the very next day to make sure that everything was good with us. We are very pleased!!
March 2024
Great experience working with Rush service department. We purchased a new Isuzu NPR a few years back. Recently we had an issue with the MAF sensor. The service department was extremely accommodating to our limited availability and minimized our downtime.
November 2023
Good service, good guys that can help you get fixed and back on your way.
