“Don's Body Shop did a fantastic job on our truck after it had damage from a tornado/hail. They kept me informed with status updates, and were very transparent. My insurance made things complicated, but we were able to get through it, and my truck looks brand new thanks to Don's work. You cant even tell it was damaged before. I love it. 100% recommend!
I dont have a photo of the truck after repairs yet, but will add them later if i think about it.”
“Awesome place and great people. I have dealt with the auto shop and body shop but have been great. Got my car done sooner than was expected. Will definitely go back.”
“Stores like this one are why I go to Napas. Halfway across the country as a field mechanic still went to a Napa If there was the option. The helpfulness and friendliness in this store are absolutely phenomenal. Shout out to John for being a good dude and helping with this bearing situation but everyone in there get dealt with are great guys.”
“Andi at the Ottawa KS location gave top notch service every time I went in to pick up a special order, do a return or purchase general merchandise. I was impressed with how friendly she is and how respectful she was with other customers.”
“I will always come back. I had been having issues with another parts store that I don't normally go to, but they had the part that day. Funny enough they ended up giving me the wrong part and it ended up causing more issues to make for a bad situation. Aaron and Dalton went out of their way to do everything they could to help me get the situation solved. They listened and were understanding of my frustration and went out of their way to make up for where another company fell short. Thank you so much fo being the reason that O'Reilly is always the first (and 99% of the time the only) place that I go to. No matter where I am at, I go to O'Reilly.”
“Julie and Haley were such a huge help! They helped me get my car battery in and gave me great info on getting a new one. I’m so beyond blessed they helped me out so much. Truly the nicest ladies!! I received the best customer service !!!!! I recommend this place for anyone looking into car parts !!”
“Extremely grateful for the Ottawa Auto Care Center team. They have always been kind and are willing to help and explain. I like their texting program that gives updates throughout. Will continue to use them in the future!”
“Both the CARSTAR and Enterprise associates were lovely to work with! Made the whole process much nicer for me after I was in a minor car accident. I highly recommend this location :) Thank you very much much for helping me.”