AutoZone in Ottawa, KS, located on S Main St, is a trusted retailer of auto parts, offering a wide range of new and remanufactured parts, maintenance items, and car accessories. Customers appreciate the helpful and caring staff, especially employees like Josh, who go above and beyond to assist with car issues. Despite challenges like power outages, the store remains open and uses generators to serve customers. The staff is known for their genuine service, with employees taking the time to explain parts, recommend options, and ensure customers get the right items. The manager and team are recognized for their considerate attitude and willingness to help, including honoring warranties even for items purchased from other states. Many customers feel the staff, especially Josh, is dedicated and trustworthy, providing detailed advice and quick service, such as battery replacements before closing. Overall, AutoZone S Main St is seen as a friendly, reliable place for auto parts and assistance, with employees who truly care about customer needs.
Very helpful man helped me put my license plate on even though it took many attempts at different products he was very friendly and helpful
September 2023
Helped me to get the van running. Open even though they did not have power. They used a generator to run the computer and registers.
July 2023
Josh is very helpful when I need to get a part for my car. I goes all out to make sure you get the right part and don't just run to the back and grab something like some others will. He cares about the customers and makes sure to get them going. AutoZone needs more Josh's as employees
