Advance Auto Parts, located at 7584 W 119th St in Overland Park, is known for its excellent customer service and wide range of automotive aftermarket products. Customers appreciate the helpful staff, including a manager who goes above and beyond to assist with various automotive needs, such as fixing brake lights and ensuring battery functionality. The store offers a variety of free services, including battery testing, engine code scanning, and battery and oil recycling. Many customers have praised the quick and pleasant service they received, particularly when dealing with issues like battery replacements. One customer highlighted how the staff efficiently sourced hard-to-find HD truck batteries and provided discounts at the counter. While some have experienced minor service inconsistencies in the past, positive interactions with employees like Erica and Antonio have restored their confidence in returning. Signing up for the Speed Perks loyalty program is a great way to earn discounts on store items and gas. Overall, Advance Auto Parts stands out for its dedication to customer satisfaction and quality service.
Igor was friendly, helpful and did a great job installing my new battery.
July 2026
Bob was incredibly friendly, patient, and helpful. He took the time to help me check the battery, starter, alternator, and check-engine-light issue, and he explained everything clearly. I really appreciate the excellent service and the way he treated me throughout the process. Thank you, Bob!
June 2026
Howard went above and beyond to help me with my battery issue and also replaced my battery. He had a great attitude and customer service. Highly recommended!
