AutoZone Auto Parts in Overland Park, KS is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store's customer service is consistently praised, with staff described as "awesome," "helpful," and "friendly." Employees like Adam and Edwin have gone above and beyond to assist customers, whether it's helping with battery installation, diagnosing issues, or even braving the cold weather to help with car maintenance. Customers highlight the store's exceptional service, with one reviewer stating they were "THOROUGHLY impressed" and highly recommend the location.
Had to replace a car battery today. Enquired if they could fit it for me, and learned that there are certain vehicles they can not do, mine being one of them, and I looked into how the battery should be fitted, and managed to uncover the battery space. Great service and a chance to learn more mechanic skills.
January 2025
Customer service is awesome! I came the other day after the snow and the guy was putting my battery in, the guy parked next to me backed out and was stuck directly behind my car where I couldn’t get out all the guys in the store came out and help push his car out so we could both leave. Super nice staff!!
December 2024
I don’t usually review things but the guy who helped me tonight was awesome. Not sure about his name but he was a Sales Manager and provided excellent customer service. I had bought the “wrong” bulb which was actually correct and he went through two return/exchanges and gave me some assistance with diagnosing an issue.... read full comment
