Bob Allen Ford in Overland Park, KS, is a highly recommended dealership known for its wide selection of new and used Ford vehicles, including models like the F-150 and Explorer. Customers appreciate the friendly and helpful staff, especially salespeople like Eric Hansen, who is praised for being kind, patient, and attentive. Many reviews highlight the smooth and fast buying process, with staff making customers feel like friends and providing exceptional customer service from sales to management and service departments. The dealership also offers certified service and genuine parts, making it a convenient one-stop shop for vehicle maintenance and repairs. Customers who experienced minor accidents or needed collision repairs commend the collision center, particularly staff members who provided outstanding service, worked seamlessly with insurance, and kept promises on repair times, saving money and reducing hassle. Shuttle services are prompt and friendly, adding to the positive experience. Overall, Bob Allen Ford is recognized for its transparent, hassle-free car buying process, competitive pricing, and a team dedicated to customer satisfaction. Many customers express strong loyalty, planning to return for future purchases and services, citing the dealership's attentive staff and welcoming atmosphere as key reasons for their satisfaction.
I just had my first routine maintenance service on my Maverick. It could not have been better. They were all very nice and professional.
August 2024
Matt Lowe is the best service advisor ever. Very professional and knowledgeable.
August 2024
First time buying from Bob Allen Ford. Can't say enough. They treated us like friends. Couldn't be happier. Everyone said hello, can I help you , even though we were being taken care of, Wonderful , Thank you Eric!!! When we trade again, we will be back.
