“Had a low tire pressure dashboard light. I made appointment. I was scheduled for next day. Upon arrival next day, they worked on my suv, and in less than 30 minutes, they were done. Very good people.”
7:30AM - 6PM
7818 Metcalf Ave, Overland Park
Auto Repair
“I can’t say enough good things about this shop. Fair warning you may need to make an appointment but that is the price for good service and integrity. I am always treated respectfully. The customer service is on point.The technician always shows me the parts in question and explains the service that I need. One time when I came in asking about my brakes, I was shown the brake pads and was advised they didn’t need to be replaced yet. When has that ever happened to a female in an auto repair shop?Bottom line you can trust these guys!”
“I usually take my cars to Burnett but this was the first time taking my van to the Burnett near 112th and College. They were very friendly, professional and easy to work with. I dropped my van off early in the morning to have the several warning lights taken care of, an oil change and have my tires looked at. When checking out, they explained everything to me about what was done and why the warning lights. The checkout area was very clean and organized. I would defiantly take my cars back to this Burnett.”
“Very professional, they explained everything in detail. Multiple options and levels of the repair list were offered and the finished results are top notch! I would highly recommend this shop!Services: Electrical repair”
“Jason is very knowledgeable and his work on my vehicle was excellent.He communicated well with me and the value was much better than a dealer service.I'm grateful that Royal Autowerks is close by!”
“My 02 ford escort was broke down and I was 40 miles from home and the technician there got my my car up and running flawlessly in a day. Very thankful for their service and everyone was very helpful”
“Staff is great. They are professional, efficient, and customer-focused. Now, as for the Service Manager. He screamed at and publicly humiliated the nice gentleman who'd just given me a ride home and back while the service was being done on my car. The Service Manager needs to learn how adults interact and what kind of business presence Volvo projects. It's not this kind of counterproductive abusive behavior.”
7:30AM - 5:30PM
9573 W 87th St, Overland Park
Auto Repair
“New Concept is the best auto repair shop I have ever been to. I've been to shops in 3 different states and this is still the best one. They drove me from my house to the shop and then back home free of charge 3 times and even stayed late at work to accommodate me on a Friday night. My truck was in rough shape when it got there and now it runs like new! I was treated with complete respect by everyone there the whole 1.5 weeks we were in contact. They did not take advantage of me and did everything they said they would correctly the 1st time and charged me fairly. They even set me up with a beyond excellent warranty for the truck and all the work they did to make sure my dog and I had a safe trip driving across the country. This is the 3rd shop I got estimates from and I'm glad I chose them after not letting the first 2 shops work on it. I am forever grateful to New Concept, to Leevi, John, and especially Mike for treating us with such care and professionalism. Thank you!!!!”
Open 24 hours
4839 Merriam Dr, Overland Park
Auto Repair
“The scheduler was polite and processed my request promptly. Jason called to let me know when he was on the way. He was also very polite and worked quickly to get my car jump started. I called the office back for a receipt and it was emailed to me immediately! 5⭐️ service for sure! Thank you!”
“Great service! You'll get exceptional communication throughout your repair process. If you're not sure where to take your vehicle for diagnostic or repairs, start here.”
7AM - 6PM
6717 W 119th St, Overland Park
Auto Repair
“Great customer service. The staff is polite and courteous. Walked right in and told them what I needed repaired and they had it done and ready to go within a couple hours. They also called to confirm the price with me before proceeding with the work. They were fair and they didn’t attempt to overcharge or try to add anything extra/unnecessary. Picking my car up and checking out was quick and easy. Couldn’t ask for a better experience.”
“This was the best mechanical experience I’ve ever encountered! Id recommend this place to all my friends and family! Thank you so much! Aaron was absolutely awesome!”
“The colors on the mat and frame were perfect! Although it took a while to come in, I was so happy with the final product, it made the wait worthwhile. An added bonus is the friendliness of the staff.”
“I’m in disbelief at the incredible service I received. I’m a service plumber & rely on my work van for my livelihood. It intermittently got stuck in park & i was constantly worried about getting stuck out on the road. I pulled into the lot & begged for help. They got my vehicle in immediately. Within 1hr they had diagnosed the issue, obtained the part, & fixed my van. The price was also much lower than I expected. How often does that happen these days?”
7:30AM - 6PM
8665 W 151st St, Overland Park
Auto Repair
“Hands down was the BEST customer service I have ever received! When I called to make my appointment for an oil change, Andrew was extremely friendly and helpful. I told him that I have to drive several hours away and his response was they will make sure that it is safe and good to go. When I got to the shop, once again, Andrew was absolutely amazing, friendly, and helpful. He did not make me feel bad that I had to go for a cheaper service due to budget and reassured me that everything will be thoroughly looked over and inspected. Ashley worked on my car and came in to explain in detail everything that was going on and what I needed to do within the next six months for maintenance. I cannot thank you, Andrew and Ashley enough for your kindness and hospitality!! Your customer service is incredible!”
7:30AM - 6PM
7625 Metcalf Ave, Overland Park
Auto Repair
“Getting work done on your car is never a joy (almost as bad as going to the dentist) but Oades brothers always makes it an easy experience. I have been bringing my car here for the past couple of years and have always been more than satisfied with the services that have been provided. They always give me an honest opinion on what should be done and what can wait. The work has always been completed faster than expected. The customer service and communication has always been excellent and very prompt. If you are looking for an auto shop that provides trustworthy and reliable services look no further than Oades brothers automotive.”
“Best place I’ve ever been for oil change,, best service and most knowledgeable technicians that one can find in the industry. Trustworthy and honest!Services: Electrical repair”
“I've spent years looking for a place I can trust with my vehicles. This is the first time I have felt I was being treated fairly and with integrity - I was communicated with clearly, promptly, and received great service that got my vehicle back on the road quickly. If you are looking for a place you can trust, start here.”
“This Burnett Automotive location is the best. They are the only ones I trust to work on my car. They never try to sell me stuff I don't need, unlike other places.”
“My issue was resolved but without persistence. 96 and above is best at this place. Those that are getting older and still think the early 90s are not old, well go somewhere else. There was lag time and not their fault but still. Fair pricing for what they do. I would suggest better communication with the customer. 91 mercury grand marquis. Fuel tank has no leak and vehicle starts no-issue.Thanks again.”
7:45AM - 5:30PM
8239 Metcalf Ave, Overland Park
Auto Repair
“I had the good fortune of reaching out to Paul's Complete Auto Care on August 15th regarding a repair I thought my car needed. Not only did the owner work me without an appointment on the day I called, he also took the time to educate me regarding what my car needed. Turns out my car didn't need a repair after at all. He could have easily taken advantage of me but did not. Paul's Complete Auto Care landed a lifetime customer in me that day.”
“I worked with Bryan Drescher and had the best experience purchasing a pre owned car. The process was stress free (no sales pressure). I mentioned what I was looking for and they had it the following Monday. I ended up financing through them as they beat my credit union rate (Max is a finance wizard)! Low pressure, attentive to my wants/needs and a great experience! I used to compare purchasing a car to going to the dentist....they have changed that for me! Thank you! I will be back for my next car and have recommended you to others! Thank you!”
“Got a flat tire before heading to work and was able to pull into Big O Tires an hour before closing. It was unfortunately unfixable, and they put on my spare tire for me. I was shocked when they said there was no charge for their service!! After some quick online researching, I went ahead and just bought a new tire from them and had it installed- all done SUPER quickly right before closing might I add.Ariana at the front desk helped me out a lot and answered all my questions without making me feel pressured to make a purchase from them. Thank you also to the awesome technician (working on 2/16, 6pm on a white Mazda cx50!) for the quality work. This is a well run business with excellent customer service and integrity. I will be giving them my business in the future.”
“My radiator hose needed to be replaced. I called Auto Doctors and I was given very special service. They told me to bring my auto right over and I did. And my auto was fixed within an hour! Can't beat that anywhere! I highly recommend Auto Doctors. Thank you! You saved me from a big problem.Also I would like to give Kanyon a 5 star review. He was very professional and friendly.”
8AM - 5PM
7903 Metcalf Ave, Overland Park
Auto Repair
“Let me just tell you, I have never been treated so nicely at a car place ever in my life. Usually when I go into car places, the mechanics are rude and act irritated that you're there. But not here. They are so nice,so helpful and so professional. They gave me such good advice, and in the end they fixed my car at a great price. They have definitely earned my trust and my business! They do everything here and so I'll never go anywhere else again.”
“This was the quickest oil change I have ever experienced. We were in and out in 15 minutes. Each and every staff member was extremely kind and professional. They were full of smiles and happy to help me. Often, other places that do these type of services are full of cranky workers - but not Jiffy Lube! Amazing experience!”
“I got new tires, an alignment and an oil change. The work was done well and the customer service was good. I would highly recommend this auto repair shop.Service: Tires”
“I recently took my GTI here and the service was great. Very friendly and helpful. They fixed all the issues with my car for a few hundred dollars as opposed to the $12,000 Lee’s Summit VW said it would cost. I highly recommend this place.”
“I needed some advice and was able to leave a message absolutely pleased I got a call back the next day. Unfortunately, he couldn't give me any information, but the secretary was so pleasant, and Mr Vega was promt and pleasant as well. If I need automotive service their friendliness put them at the top of my list cause I am in the market for a new mechanic.”
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“Just wanted to say thank you for the awesome work done by Shamerrific Shine on my GTI! I brought the car in for some paint correction in which they went above and beyond to bring the paint/shine better than it was originally. And their customer service is what other companies should strive to model! Not only do they explain their services and processes, but they also make sure you are happy with the outcome. I am happy I found them and plan on using them for my other rides!Service: Auto detailing”