Central Bank is a privately held $11.6 billion bank holding-company headquartered in Jefferson City, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. They specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide. Customers praise the great customer service provided by employees such as Brenda Resendiz, Maria Izquierdo, and Pei, who are described as friendly, helpful, and knowledgeable. The bank is also commended for its caring and trustworthy staff, with one customer mentioning that working with Asyes at their local branch feels like having a family member looking out for their best interests, even after decades of doing business together.
This bank is fantastic and the service is incredible. I've been in several times over the course of the past few months dealing with my parents trust accounts. They have gone out of their way to help me, unlike the big banks. I highly recommend banking here!
January 2026
I had a great experience at the central bank on 10300 Metcalf. Kara Lyons helped me. She was amazing. My experience with banks is normally kind of dreadful but she made my experience great. She was professional, knowledgeable, and very helpful.
January 2026
The 103rd & Metcalf branch is awesome. When I had problems Brenda and Maria were terrific. They were on top of the issue and didn't stop until the problem was solved. In all my years I have never had the kind of service these two young ladies provided. Thank you Brenda & Maria. You are #1 in my book.
