Commerce Bank is highly praised for its friendly and helpful staff who go above and beyond to assist customers. Long-term clients appreciate the consistent kindness and professionalism of employees across various branches, including Lamar, Stateline, and Quivera. The staff is proactive in resolving issues, such as account hacking, and provides quick, effective solutions like replacing cards. Customers value the welcoming environment and the competence of the team, which makes banking experiences positive and trustworthy. Commerce Bank is also recognized for its excellent loan services, offering quick and knowledgeable assistance. Overall, customers feel confident in the bank's support, and many recommend it for its caring staff and reliable service.
Always have a happy greeting and remember to call me by my first name. I have been with commerce for over 50 years.
May 2024
Great bank. Staff is always kind. I've been with Commerce for over a decade and tell everyone to bank with them. They've never let me down. Management has always helped in a pinch. From the Lamar branch, to Stateline, to Quivera. Everyone has always been helpful.
June 2023
Such nice employees!!! My Grandmothers account got hacked and she almost got charged for things she didn’t buy, and her account got locked and it was our shopping for groceries and Father’s Day weekend and they got her a new card and they were so nice about it!
