CVS Pharmacy® in Overland Park is a convenient and reliable store that offers a wide range of health, wellness, and everyday products. Most locations are open seven days a week, making it easy to refill prescriptions, get vaccinations, or pick up personal care items, pet toys, healthier snacks, and more. Customers can save money through weekly deals and personalized rewards with the ExtraCare® program. Time-saving services like same-day delivery and free CVS® Pickup for online orders help busy customers stay on track. The pharmacy staff at this CVS stand out for their kindness, helpfulness, and professionalism. Many reviews highlight the exceptional care provided by pharmacists, especially in the pharmacy department. Customers appreciate how pharmacists take time to answer questions, offer detailed explanations, and ensure they understand their medications. Several mention staff members who go above and beyond, such as Jaclyn, Jessica, and other young employees, who consistently provide friendly and proactive service. These pharmacists have helped customers find difficult prescriptions, manage insurance issues, and understand medication instructions, often making a significant positive difference in their lives. Despite some issues with store staffing and customer service in other areas, the pharmacy team consistently receives high praise. Customers feel truly cared for, with many expressing gratitude for the staff's patience, attentiveness, and genuine concern. The store’s friendly atmosphere and helpful employees create a positive experience, making CVS a preferred choice for prescriptions and health needs. Overall, this CVS Pharmacy combines good value, convenient options, and a caring staff—especially in the pharmacy—making it a trusted destination for health and wellness needs.
Helpful staff, but the store needs a bike rack outside. There is no where to secure a bike or large stroller.
January 2025
Love how easy it is to get in get out and find what I am looking for if not finding it is easy to get help without searching all over the store for someone to assist you. Everyone is always pleasant.
September 2022
I have left bad reviews for this location before. Luckily for them they finally have a decent employee who knows what customer service is. You go Collin, they should put you in charge because clearly you're the only one who has time for customers and basic manners.