CVS Pharmacy® in Overland Park is dedicated to providing a convenient and supportive experience for customers managing their pharmacy, health, and wellness needs. Open seven days a week, the store offers a variety of services, including prescription refills, vaccinations, personal care items, and healthier snack options. Customers appreciate the friendly and professional staff, who often go above and beyond to ensure a positive experience. Many reviews highlight the excellent service, including a specific mention of a staff member who helped save money on prescriptions through the use of coupons. Despite facing challenges, the team remains compassionate and professional, handling difficult situations with grace. Customers also benefit from time-saving options like same-day delivery and free CVS® Pickup for online orders. With a focus on reliable value and personalized deals through the ExtraCare® program, CVS aims to help customers save money while maintaining a welcoming atmosphere. Overall, CVS in Overland Park is recognized for its caring staff and commitment to customer satisfaction, making it a trusted choice for many.
We belong to the CVS $5 a month club and it has been well worth it. We get wonderful coupons via e-mail and it has saved us a lot of money.
April 2026
Absolutely atrocious!! The staff at this particular store are incompetent. No customer service at all. I will never come back.
April 2026
The phone tree isn't ADA compliant. It requires you to speak, no options for using the keypad, and doesn't ask prompts that give the user an idea of what to even say. If a 34 year old techie has trouble with it how do elderly or disabled people do it...?
