Extra Space Storage in Overland Park, KS, offers a clean, secure, and accessible storage experience. Customers appreciate the friendly and welcoming staff, with employees like Kevin and Matt providing knowledgeable and helpful service, including assistance with app setup and explaining rules. The facility features a large selection of units, including drive-up and climate-controlled options, with wide drive aisles and drive-up access for convenience. Security is a priority, with electronic gate access, manager on-site, and exceptional security measures, giving customers peace of mind that their belongings are safe. Many clients have used the storage for years and highly recommend the location, citing excellent customer service and professionalism. The staff's dedication is evident, with some customers noting the personal time and effort staff go to, even assisting with emergencies and special needs. While some mention the automatic notifications for late payments can be irritating, overall, the experience is positive. The facility is ADA compliant, accepts deliveries, and accommodates commercial tenants and parking needs. Extra Space Storage provides a hassle-free, friendly, and secure environment for storing belongings.
Lori was very helpful, and made the process easy. Highly recommend
September 2026
Lori, Lori, Lori… what can I say? She was absolutely amazing! I needed a storage unit for my bike, and she was incredibly helpful in finding the perfect option to suit my needs. She is super nice, very personable, and has great taste in music. This was hands-down the best customer service experience I’ve ever... read full comment
September 2026
Excellent service and great location. Laurie was quick to get me set up with a unit that fit my needs
