Johnston & Murphy is a highly recommended business known for its quality footwear and excellent service. Customers consistently praise the store for its wide selection of stylish and comfortable shoes that are long-lasting. The staff are described as polite, helpful, and knowledgeable, making shopping a pleasant experience. One standout aspect is the exceptional customer service demonstrated by employees who go above and beyond. For example, a staff member arranged to find a specific pair of shoes at another location and had them shipped directly to the customer’s home for free, with delivery in just a few days. Customers appreciate the dedication and effort of the staff, which creates a sense of trust and satisfaction. The store’s manager is also highly regarded for his leadership and service. Besides shoes, the store offers other style choices, making it a versatile shopping destination for clothing and accessories. Overall, Johnston & Murphy provides a first-class shopping experience, combining quality products with attentive customer care, making it a top choice for those seeking stylish, durable footwear and a friendly shopping environment.