Sally Beauty, located at 8965 Metcalf Ave in Overland Park, KS, offers a wide range of salon-quality products at affordable prices. Customers can find everything from hair care, hair color, and styling tools to cosmetics and nail care. The store features top brands like Clairol, L’Oréal, Wella, and Chi. The staff is known for being friendly and helpful, often going out of their way to assist customers with questions and product recommendations. Many reviews highlight the excellent customer service, with employees providing personalized advice and support. Additionally, the free Licensed Colorist OnDemand service offers expert guidance for those needing help with hair color. Customers appreciate the welcoming atmosphere and the store's commitment to ensuring satisfaction with their "Love It or Return It Guarantee." Overall, Sally Beauty is recognized as a reliable destination for all beauty needs, with a team that is eager to help customers achieve their desired results.
Nice place easy to find items and convenient. I think the women that were working there had a strange vibe and it was a bit awkward when. I told them I did not need gloves. But I was able to get my hair color and processer just fine. Hopefully will have a better check out experience next time
April 2026
Still my go to for all things nails. Although they did not stock my favorite topcoat that I always got there. I ordered it from Amazon and still don't have it.
July 2025
Fantastic customer service. Listened and heard my needs. Answered all my questions and did not try to upsell me on things I did not need.