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February 2024 by Brenda Hayes
After awhile a worker asked if I needed help & I can barely see so I said, yes, please! Then she stood there & did nothing, I asked 3 basic questions. She had no idea of the answers. Wasn't familiar with anything. went to register & the 2 employees kept talking instead of checking me out. I bought $36 worth. It took a good 5 minutes for them to finish my transaction because she kept stopping & talking to other girl. Even when she just had to hand me the change, she stopped to talk. And nothing they spoke about sounded like it mattered or needed to be said. I like Sally's & I found everything alone with my magnifying glass, but some consideration at the register would've been nice. This was on Sunday 2/18 around 2pm at the Metcalf location. They were both rude & not helpful in any way.
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February 2024 by Olivia Preston
Met two of the nicest employees the other day. Helped answer questions and even offered to show a picture of what her hair looked like with the dye I was getting. Didn’t catch a name but I’m glad this Sally’s is still open and great people work there
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February 2024 by Angie Cook
This is a great location. The staff is always helpful and knowledgeable. Thank you ladies
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October 2023 by Cady Hamilton
I probably won't be going back to this location. I walked in and asked to be pointed in the direction of the toners, specially blue. She just went on and on about how my hair wasn't light enough to use a toner. She did not know what I was doing with my hair and didn't ask. (I'm not going blonde, I'm going blue)I told her I would just browse and see if I could find what I was looking for since it was clear she wasn't going to help me.. she just stood there staring at me for about a minute. It was very off putting to me because she wouldn't even help me because of the assumptions she made. I'm a licensed cosmetologist and have been for 15 years. Only stopped in to this location because I was in the area but I will stick to going to Shawnee or raymore where their customer service is better.
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October 2023 by Elena Pacheco
Many times this store is not open at the times states hours of operation. For example; today hours are 10am as open but the store is closed and it is 10:30am. Unreliable location. Go to the Shawnee one, don’t waste time here.
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October 2023 by Rowan Bee
My ID doesn't match my preferred name but when I came to pickup my order the person at the counter was super understanding and sweet and it really made my day❤️ thank you
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October 2023 by Elvira O'Neal
This is my favorite Sally Beauty location. Very friendly staff and excellent customer service.
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October 2023 by Vera O'Neal
This is my favorite Sally Beauty location. Very friendly staff and excellent customer service.
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April 2023 by Regina Moreno
I purchase ION semi-permanent dyeHere. Price is up from 2 years ago.
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March 2023 by Jayleen Veras
This place has everything you need and staff is super friendly and eager to help! As soon as you enter you're welcomed with a happy hello and a compliment!! ?
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April 2022 by Mandy Daniels
Always friendly staff and normally has what I need.
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February 2022 by Tab Stout
Store managers have been great with their color recommendations. I love them. They’re local and have just what I need to keep my hair game strong. Thank you
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February 2022 by Takesia Reid
Zero African American Hair products. The second time I came they said the same thing. At least one was honest enough to say the demographics are different in the area, therefore they do not accommodate us.
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December 2021 by Berky 1118
Quick in and out jaunt. I couldn't find what I wanted but the saleswoman read my mind and I was in and out in minutes!
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November 2021 by Lastly Her
The two ladies working the evening shift on 10/29 were great! Great customer service! ?
