UMB Bank, located at the 80th & Metcalf Branch, offers a range of retail banking solutions, including checking and savings accounts, mortgages, home equity loans, auto loans, and credit cards. The bank also provides private wealth management and financial planning services tailored to customer needs. With a commitment to customer service since 1913, UMB is known for its professional and courteous staff. Long-time customers appreciate the excellent service and knowledgeable bankers, such as Danny Bishop, who ensure their needs are met. While many enjoy the convenience of the drive-thru, some feel it lacks the personal touch of previous banking experiences. UMB has received positive feedback for its friendly service, with team members like Ka'Ren Crain making account openings seamless and enjoyable. Customers have recommended UMB to friends, although they note the frequent surveys conducted during visits. Overall, UMB Bank is a trusted choice for both residential and commercial banking needs, focusing on building lasting relationships with its clients.
Dan Bishop has been an outstanding member of UMB! He has been my "go-to guy" for years. A real professional!
July 2024
Been a UMB Bank customer for 20 years now. Worked there as a Personal Banker. Excellent customer service. professional, courteous and great products available. Would highly recommend UMB for Residential and Commercial Banking needs
July 2024
UMB staff have always been responsive to all of my requests and problems
