The UPS Store #2546 in Overland Park is known for its friendly and helpful staff who provide expert services in packing, shipping, printing, and document finishing. Customers appreciate the knowledgeable team for their excellent service, often describing them as courteous, professional, and accommodating. The store offers a variety of services including mailbox rentals, notary, shredding, and faxing, making it a convenient one-stop location. Many customers have had positive experiences, noting the staff's willingness to go out of their way to assist with heavy or cumbersome packages and to explain delivery processes clearly. The recent move to a new location has been well received, with some noting it feels like an upgrade and allows for quicker visits. Overall, the store maintains a reputation for great customer service, making it a preferred choice for shipping and mailing needs in the area.
This store is under new ownership (been a few months now) and they are so kind and helpful! I came in with a double stroller (very large) needing to go back to Amazon and they helped me bring it into the store from my car and get it all taken care of/returned! Very friendly staff!
June 2026
Great experience at this UPS Store. The staff member was friendly, professional, and very helpful throughout the shipping process. They answered my questions, handled everything efficiently, and made the experience smooth and stress-free. Excellent customer service highly recommend!
May 2026
They are always so kind, speedy and helpful and we love that they are open on Sundays now!
