The UPS Store #2924 in Overland Park at 151st and Metcalf is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Reviews consistently highlight the amazing, 5-star-plus service from the crew, who are described as helpful, friendly, speedy, efficient, and cool. They work well under stressful situations and provide very good customer service. Customers use the store for color brochures, other printing for business, and anything shipping-related. The service is noted as outstanding, with one customer stating the team is knowledgeable and prices are good. The store is highly recommended by its long-term and new customers alike.
Typically very friendly and helpful staff, but if you’re in the mood for passive aggressive and entirely unhelpful customer service, please see Wendy at this location!
June 2026
This UPS is run awesomely. Team members that help you and don’t make you feel like you’re bothering them to be there. Working hard to keep things quick but quality driven. Very nice lady with glasses that always has a fun, upbeat attitude that is ready to help.
