Cox Store is known for its great customer service and friendly employees, making it a popular choice among customers. Many reviews highlight the helpfulness of the staff, who go out of their way to assist visitors with various needs, such as exchanging equipment and providing information on discounts. One customer even mentioned how a team member explained online application processes for discounts, demonstrating their commitment to customer satisfaction. The store is also recognized for offering the best internet in the area, particularly appealing to college students due to its affordability. Customers appreciate the friendly service, both in-store and over the phone, with staff often stepping in to resolve issues quickly and efficiently. While some customers experienced longer wait times due to high traffic, the efficiency and friendliness of the staff mitigated any inconvenience. Overall, Cox Store stands out for its supportive environment, knowledgeable employees, and dedication to helping customers find solutions, making it a reliable option for internet services and customer support.
The best internet in the area and super affordable for a college student. Anytime I had to go to the store or call I was always met with friendly customer service!
May 2024
Appreciate the southern comfort and the great customer service SAMANTHA is amazing all the way around…
April 2022
Very very busy when I arrived. Only two people working and I was fourth in line to return 2 modems. However the young man who helped me was extremely friendly and efficient with my return.
