UScellular offers excellent customer service, highlighted by knowledgeable and friendly staff. Customers have praised employees like Landon and Tyrell for their superb assistance, with Tyrell quickly resolving phone issues in just three minutes. The staff is professional and patient, addressing all questions without any negativity. Many customers have found the process of adding lines or updating plans to be easy and efficient, often resulting in cost savings. Overall, UScellular is recognized for its welcoming atmosphere and helpful service, making it a recommended choice for mobile needs.
Just transferred a couple phones and added a line to my new plan this evening and had the pleasure of working with a young man named Landon! Superb customer service and even better hospitality! Explained everything perfectly! I always ask too many questions and he had all the answers!
May 2025
Cassy did a wonderful job help me with my needs she’s very helpful. Anybody have any problems with iCloud come see her
September 2024
Tyrell the Manager at US Celluar helped me fix my phone after 3 different attempts. It took him 3 minutes to fix my phone. He has excellent customer service skills and amazing knowledge about cell phones. We appreciate him.
