Commerce Bank is a local banking institution that has received mixed reviews from its customers. While some customers praise the friendly and helpful staff, such as Vanessa Smith and Michelle, others have had less positive experiences. One customer felt "nearly abandoned" and described an "awful encounter" with a staff member who seemed overwhelmed and not attentive to their needs. However, another customer had a great experience and highly recommended the bank's services. Overall, the reviews suggest that the quality of customer service can vary, and some customers have faced technical issues with the bank's ATM services.
This is a great location. All the staff was wonderful upon entering. I went Monday to get help cashing a check and opening an account. Mrs. Vanessa Smith was so courteous, polite, very helpful with everything from beginning to end. So I would highly recommend her for your next banking needs. She's definitely a 5 star.
December 2022
Great customer service! Michelle is a very warm and friendly person answered all my questions and concerns when opening an account.
November 2022
A year of frustration with my debit card. It works everywhere but at the Commerce Bank ATM. Back to writing checks for cash. Moving to a bank whose ATM works with their debit card.
